Convenience Drop-in Checkout Service Starting Oct 19

Effective Monday, October 19, library visitors can check out their reserved items inside the lobby without an appointment, Monday – Thursday 9:30-6:30, and Friday – Saturday 9:30-4:30. Lobby access is for the new convenience pickup service only. 

For those who prefer contactless pickup, that service will continue to be available. The contactless pickup area is just inside the first set of doors.

The Robbins Library lobby has been transformed to support drop-in checkout. Instead of the usual desk on the right, the checkout point is on the left between the lobby area and the Reading Room. Social distance floor markers and directional arrows have been added to the lobby area, and plexiglass and temporary barriers have been installed to define the public service area and provide additional protection for staff and patrons.

The new drop-in checkout service point in action

The Reading Room has been reconfigured, too. In June, when returns started flooding back to the library and contactless pickup began, the Reading Room became the heart of circulation operations, with socially distanced staff workstations and a sea of book carts. Now, the Reading Room is both a staff work space and the storage area for all outgoing inventory (patron holds and Grab Bags) which is organized on tables, shelves and book carts.

In addition to being able to reserve and borrow books and other familiar formats, Library of Things items and items from the Discover It Yourself collection for children can now be reserved through the catalog. Patrons looking to refresh their surroundings can order their favorite art print from the library’s circulating art print collection, too. 

Public technology service now includes remote printing (learn more: robbinslibrary.org/technology-in-the-library), and beginning October 19, Chromebooks and hotspots can be reserved through the catalog.

All visitors entering the vestibule or lobby area must wear masks and keep 6’ apart. Those with medical conditions that prevent masks from being worn will need to call on arrival and will be served outside. 

For details on borrowing items, visit https://www.robbinslibrary.org/borrowing-items/

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